Privacy policy

This Privacy Policy explains how Magnetic Stories ("we", "our", or "the Site") collects, uses, and protects your personal information when you visit our website or make a purchase.

 

Contact

If you have any questions or concerns about how we handle your data, feel free to contact us at:
📧 magnetstories@gmail.com

 

What Information We Collect

When you browse our website or place an order, we collect certain data from your device, your interaction with the site, and the information needed to process your purchase or help you with support.

 

Device Information

·       Why we collect it: To make sure the website displays correctly and to analyze visitor behavior for site improvements.

·       How we collect it: Automatically through cookies, log files, tags, pixels, and similar technologies.

·       What we collect: Browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and how you navigate the site.

·       Who we share it with: This data is shared with Shopify, our online store platform.

 

Order Information

·       Why we collect it: To process your order, handle payments, arrange delivery, send confirmations, detect fraud, and stay in touch.

·       How we collect it: Directly from you when you make a purchase.

·       What we collect: Name, billing and shipping address, payment details (like credit card info), email address, and phone number.

·       Who we share it with: This information is also shared with Shopify.

 

Customer Support Information

·       Why we collect it: To respond to your questions and support requests.

·       How we collect it: When you contact us directly.

 

Sharing Your Information

We only share your personal information with trusted service providers to help us run our business. For example:

·       Our store runs on Shopify. You can read their privacy policy here: https://www.shopify.com/legal/privacy

·       We may also share information if required by law or legal processes.

 

Marketing and Advertising

We may use your information to show you relevant ads and send promotional messages, such as:

·       Using Google Analytics to understand how people use our site.

·       Sending marketing emails or SMS updates about offers and products.

 

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with regulations. The most recent version will always be available on our website.

 

Complaints

If you have a privacy-related complaint, contact us at magnetstories@gmail.com. If you're not satisfied with our response, you can contact your local data protection authority.